Case Study: BC Partners Accelerates Cloud-First Strategy with ECI and Group9

How a global investment firm streamlined support, migrated to Office 365, and advanced its Azure and data strategy with help from ECI

The Challenge

BC Partners, a leading international investment firm with over €40 billion AUM, needed to modernize its IT infrastructure and accelerate its digital transformation. Despite having already made the shift to Microsoft Azure, BC Partners faced challenges managing their cloud environments, controlling spend, and maintaining consistent IT support across offices in Europe and North America.

They also required a seamless migration from on-premises Microsoft Exchange to Office 365, and expert guidance to bring their multi-year data strategy to life.

The Group9 + ECI Solution

As a long-time trusted IT partner, ECI—delivered through Group9—stepped in to provide full-stack managed services. ECI’s relationship with BC Partners began with responsive help desk support and quickly expanded to encompass Office 365 migration, Azure management, and digital transformation consulting.

Solution Highlights:

• 📧 Migrated legacy Exchange infrastructure, public folders, and archives to Microsoft Office 365

• 📱 Deployed Microsoft Intune to secure and manage BYOD environments

• ☁️ Transitioned Azure tenant management to ECI’s fully managed cloud platform

• 🔐 Enhanced resiliency, security, and disaster recovery with enterprise-grade protections

• 🤝 Provided direct access to C-suite level strategic planning and support

The Results

• 🚀 Simplified Cloud Management: Unified support for Azure, Office 365, and end-user systems

• 🛡️ Improved Security Posture: Through endpoint management and Azure governance

• 📉 Cost Optimization: Ongoing monitoring and spend control of public cloud environments

• 📈 Accelerated Data Strategy: Enabled BC Partners to advance multi-year innovation initiatives

• 👥 High-Touch Partnership: Personalized guidance, fast mobilization, and executive access

“They go the extra mile… I can pick up the phone and ECI will mobilize a team within a week—it’s a massive advantage to our business.”
— Brian Mason, Head of Technology, BC Partners

Conclusion

With Group9 and ECI as trusted partners, BC Partners gained a modern cloud backbone, simplified IT operations, and the expertise to push their data strategy forward. The collaboration has empowered BC Partners to operate more efficiently, securely, and with greater agility in today’s global investment landscape.